Calling Customer Service – Improve your English – English Listening Practice

📞 Where’s my package?! In today’s fun English story, Nora tells us about her friend Mia — who ordered a coffee machine as a gift for her mom... but it never arrived! 😱 What happens when she calls customer service? Let’s find out! This story is perfect for A2–B1 learners who want to: ✅ Improve listening skills ✅ Learn real-life English for phone calls ✅ Build vocabulary & sentence patterns ✅ Practice with a fun quiz! 🎧 What’s inside this video? 00:00 – Intro 00:41 – Story begins 03:37 – Vocabulary Quiz 05:09 – Outro 05:53 – Story Replay (No Subtitles) 📄 FREE PDF Download: Includes useful vocabulary + sentence patterns you can use when calling customer service. 👉 https://drive.google.com/file/d/1Vgv7f0pJB5trc3H1-bhHjsaf6OOC5hUd/view?usp=sharing 💬 Quiz Answers: Pinned in the top comment! Tell us in the comments: How many did you get right? 💡 👍 Like this video? 🔔 Subscribe for more real-life English stories with Nora every week! #LearnEnglish #EnglishStory #CustomerServiceEnglish #NoraStories